Acceptable Use Policy

Last updated: September 20, 2026

1. Introduction

ShortMind AI ("we", "us", "our") is committed to providing a safe, legal, and responsible AI content generation service. This Acceptable Use Policy ("Policy") governs all content generated, published, transmitted, or stored through our platform. All users, developers, and merchants using our platform must comply with this Policy.

2. Content Standards & Prohibited Categories

ShortMind AI explicitly prohibits the generation of the following six categories of content:

  • NSFW / Pornographic Content - Any sexual or adult content
  • Violence / Gore - Graphic violence or血腥 content
  • Hate Speech - Content promoting hatred or discrimination
  • Child Safety (CSAM) - Any content sexualizing or exploiting minors
  • Deepfake / Impersonation - AI-synthesized content impersonating real individuals
  • Copyright / Trademark Infringement - Content violating intellectual property rights

2.1 Zero Tolerance Violations

The following violations result in immediate action and may be reported to authorities:

  • Child sexual exploitation materials (CSAM) or any sexual content involving minors
  • Terrorism, extremist content, or instructions for violence
  • Manufacturing instructions for weapons of mass destruction
  • Content inciting genocide or ethnic hatred
  • Non-consensual deepfake sexual content targeting real individuals

2.2 General Prohibited Activities

  • Generating or spreading misinformation or rumors
  • Impersonating real individuals, brands, or organizations
  • Infringing intellectual property, privacy, or portrait rights
  • Passing off AI-generated content as human-created work
  • Bulk generating spam or fraudulent content
  • Using jailbreak prompts to circumvent safety systems

2.3 AI-Specific Prohibitions

Given the AI nature of our service, you agree NOT to:

  • Use inputs, outputs, model responses, or derivative data from our service to train, fine-tune, benchmark, distill, or otherwise develop any AI/ML model that directly or indirectly competes with our service or ShortMind AI products
  • Massively or systematically scrape, extract, or collect model outputs for purposes beyond your authorized personal use
  • Present AI-generated content as the work of qualified human professionals (e.g., licensed doctors, lawyers, or financial advisors) in potentially harmful contexts

3. Content Moderation Mechanism

ShortMind AI employs a multi-layered moderation system: "Automated Review + Human Review + Periodic Audit".

3.1 Automated Review (Real-time)

All requests and generated content are scanned in real-time through safety filters:

  • Input Filtering: Keyword, semantic, and intent analysis of prompts
  • Output Filtering: Real-time safety assessment of generated content
  • Usage Pattern Analysis: Monitoring abnormal API call behavior
  • Safety Models Used: OpenAI Moderation API and proprietary models

3.2 Human Review

  • Auto-flagged content enters a human review queue
  • User-reported content is manually investigated by the Trust & Safety team
  • Reviewers complete content safety training and sign NDAs

3.3 Content Severity Levels

Level Description Review Action
L1 - Severe Child safety, terrorism Auto-block + human confirmation Immediate ban + report
L2 - High Risk Serious violations Auto-flag + priority review Remove + suspend account
L3 - Medium Risk General violations Human review Warning + remove
L4 - Low Risk Minor violations Report-triggered Warning + request modification

4. Reporting Mechanism

4.1 When to Report

  • Content that violates this Policy
  • Content involving child safety or terrorism
  • AI impersonation or rights violations

4.2 Reporting Principles

  • Confidentiality: Reporter identity is strictly protected
  • Neutrality: All reports undergo independent, objective review
  • Anti-abuse: Malicious or false reports will be recorded and addressed

4.3 Reporting Channels

5. Response & Processing Times

Violation Type Initial Response Resolution
L1 - Severe Within 2 hours Within 24 hours
L2 - High Risk Within 24 hours Within 3 business days
L3 - Medium Risk Within 3 business days Within 7 business days
L4 - Low Risk Within 5 business days Within 15 business days

6. Enforcement Actions

Action Measure Applied When
1. Content Warning Written warning, request deletion/modification First minor violation
2. Content Removal Remove violating content Confirmed L3-L4
3. Feature Limitation Reduced API limits or model access Multiple minor or single L3
4. Account Suspension Temporary suspension pending review L2 or cumulative violations
5. Permanent Ban Permanent termination of access L1 or multiple L2
6. Legal Action Report to law enforcement, cooperate with investigation Suspected illegal L1

7. Appeals Process

If you disagree with an enforcement decision, you may submit an appeal within 15 days of receiving notice:

  • Appeal email: appeal@shortmind.ai
  • Processing time: Within 10 business days
  • Review method: Independent reviewer not involved in the original decision

8. Transparency & Policy Changes

  • We publish content safety transparency reports quarterly
  • Major changes will be notified at least 15 days in advance
  • Continued use of the platform constitutes acceptance of updated policies

9. Contact Us

This policy is for reference only and does not constitute legal advice. We recommend consulting a qualified legal professional with AI compliance experience before publishing.